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PIM Safe - Overall Process

  1. Agree on the name & scope/usage of the Safe
  2. Create a ServiceNow ticket with the details (mentioned below)
  3. As an outcome of the ServiceNow ticket, "a Safe gets created in PIM" and also a set of roles/entitlements get created in NovoAccess.
  4. Once the ServiceNow ticket is resolved, verify the setup by requesting the relevant roles in NovoAccess and then viewing the Safes in PIM.

Guide for ordering a PIM Safe

Ordering a safe.pdf

Details for ServiceNow Request - Unmanaged (UM)

Heading Input
Item Unified PIM - Functional Safe
Tenant CORP/Tier1
Safe Type Unmanaged (manual)
Type of Safe Corp_Unmanaged functional safe (NNG_UM)
Safe owner/responsible To be agreed with Platform Owner and Service Manager

Details for ServiceNow Request - Managed (MG)

Heading Input
Item Unified PIM - Functional Safe
Tenant CORP/Tier1
Safe Type Managed (automatic)
Type of Safe Corp_Managed functional safe (NNG_MG)
Safe owner/responsible To be agreed with Platform Owner and Service Manager

For managed safe - see KaaS PIM Request RITM0544347 - ServiceNow for example details on policies etc.

Note: There is a restriction of 20 characters in the name of the Functional Safes.